This company is fantastic and I cannot recommend them highly enough!!! Their response time was super fast and they saved us $13,000 on plumbing repairs at our house compared to what a big name company in town was going to charge us AND they found mistakes that the other company had made on the diagnosis of our problem, plus mistakes on previous work they had done! Joe and the rest of the crew were all wonderful to work with, and Joe really knows his stuff. They completed the work so quickly too! I am so grateful that I've found this company and will definitely use them for all of our plumbing & HVAC needs moving forward.I'm adding to my original review because I've used them for HVAC services as well now and I'm still a happy customer! Mana came out to clean our dryer vent and actually arrived early which was a very pleasant surprise since other companies often run late. He was courteous & professional and took care of the job very quickly. Will continue to use them and highly recommend them for any HVAC or plumbing needs!
It’s maintenance check- up the guys did. Five years ago Elite Heating & A/C replaced the whole system and the house is a in excellent condition during summer and winter. I could say the same thing with my water heater .
The man who came was very knowledgeable. Thanks for the good work like always
Elite is wonderful. Professional and very nice. I am warm in the winter and cool in he summer.
We just had our old HVAC system replaced by Elite and we were very pleased. They were efficient, fast, and very affordable.
This is a review about their plumbing service.Our condo was built in 2008. We live on the 4th floor so often times it's hard to find a plumber who is able will service our unit.We've had issues with slow running kitchen, shower and sink drains for years. We've had multiple plumbers come out, charge us $250 for less than 1 hour of work and do the bare minimum to get drains running better but still at a pretty slow rate. The last time, they suggested that the blockage was pretty far down and may need to have the drains jetted.We hired Elite Plumbing due to a recommendation by our building manager who has worked with them before. Leo was able to look at all the drains, diagnose the problem and provided an estimate.It took them awhile to clear the blockages with snake but after that, our drains have never worked better. He and his partner did a fantastic job dealing with our plumbing issues. You can really tell that they took pride in a job well done. He also offered really good suggestions on what we need to do in the future to prevent future blockages.We are grateful for the level of professionalism by the plumbers sent out by Elite. We would highly recommend their plumbing service to others.
Prompt and courteous service
Great customer service and attention to detail.
Elite is a great company with fantastic service. I had Armando come to my house and he was able to immediately figure out the problem and fix it. Great job!!
Elite Plumbing is the best! Lead Plumber Joe Fazio did an awesome job installing a new water heater unit. Joe is very professional, hard working, and knowledgeable at his job. He was prompt and explained the process in detail. Thanks again to Joe for a job well done!
Excellent service. Jesus Martinez is great technician
UPDATE01-15-2025Highly recommend… Elite Plumbing, Heating & Air Conditioning continues to be truly a reliable, trustworthy company… Professional and Punctual... providing Quality, 5-star Service12-18-2023Highly recommend… Elite Plumbing, Heating & Air Conditioning truly a reliable, trustworthy company… Professional, Punctual, Quality, 5-star ServiceTech, Armando is most pleasant, professional, knowledgeable, efficient, and industrious. He arrived in a timely manner, expeditiously performed scheduled furnace maintenance and left the work area in clean condition.Services: HVAC system maintenance, Heating system installation, HVAC duct & vent installation, A/C preventive maintenance, Heating system maintenance06-19-2021Elite Plumbing Heating & A/C provides 5-star service. Our 18-year old furnace and air conditioning system gave out at midnight of June 17. Armondo & Nick ensured that a technician would be sent to address the problem on June 18. Tech, Anthony arrived and determined the need for a entire new system (for the lifespan of such systems are15-20 years at best per DOE). The installation crew arrived early and worked non-stop, tirelessly in the extreme heat for 8+ hours. We are very pleased with our new system and the continued efforts the Elite Plumbing Heating & A/C provides... for Tech, Matthew returned June 20 @ 8:00 a.m. to perform an entire system check and replaced a new but defective Honeywell thermostat. Armondo and his entire staff have been most pleasant, efficient, professional, knowledgeable and industrious. We greatly appreciate the superior service provided and are very happy with the newly installed system.
did a good job, and also changed the filters… Thanks.
Installed unit and have kept up with the yearly checkups. Always show up when they say. Polite & Professional. Techs always willing to answer question and take time to explain what their plan is for the service call.
On time, did a great job. 👍
Every season they come out to service our unit. Very quick, effective, and helpful. We appreciate that they take such great care of our expensive home investments.11/26/21Another quick, yet thorough service for our furnace for the coming winter season. Always on-time and reliable!
Service and professional people is great. 😊
Tech was very polite and very efficient. Went over with me, basically what he checked. I appreciated his thoroughness.
Ruben did the job, he was pleasant and seemed to know what to do
I was very pleased with service done on my 2 furnaces
Want to thank elite for coming out today to do an inspection. Was on time and was kind enough to replace my filters. Best part was no repairs needed.
Amazing service - quick, reliable, thoughtful. Our heater went out and it was fixed within hours. Highly recommend.
Joseph inspected/reviewed our plumbing system and offered a few suggestions. We approved the work and he was very professional, cleaned up all areas. Would highly recommend his plumbing work.
Your employee was very informative for me to understand what needed to be done. Then he proceeded to do his work and completed the job. I truly appreciate his explaining to me what he had done and why it needed to be done. So, please if I ever need another job done please send him. Thank you.
Honest and super service. No up selling, just straight facts. Brother Vince is a great friendly knowledgeable technician.
Alex Lopez Cristobal was on time, friendly with out dog and did a great job!! We are very happy with the PM service you provide!!
1. Great customer service from the office.2. Service contact an hour before the job started.3. Arrived on time and professional.4. Job was very fairly priced.5. Highly recommend Elite/Pete for plumbing issues.6. Happy with The service and I signed another annual contract.
Very honest , they will not charge me to fix things that are not broken as other companies do ! I used them for different services and they were great !PS : Technician Joe Fazio is just awesome ! Knowledgeable , always on time .
Armando was a pleasant surprise. He was very professional very respectful and answered all my questions. He even recommended ways to utilize our Heating & Air conditioning.I am very, very pleased and would highly recommend Elite plumbing and heating!We will be purchasing their goal plan.
We got same day service, everyone was helpful starting with Daniella in dispatch. Joe got the toilet working promptly and gave us exceptional customer service. He is very genuine and caring, wants the best for his customers.We look forward to working with him again. Thank you all!!
I have been using elite to maintain my HVAC system for years. They have saved me a fortune with preventative maintenance. Their technicians are on time, polite, knowledgeable and most importantly professional. I strong recommend them, and their maintenance program!
We LOVE Elite Plumbing, Heating, and Air conditioning! Trustworthy, efficient, and dependable- you can count on these guys when you need them. They did our HVAC a few years ago, and take care of any plumbing needs we have for our home. Recommend 100%. Shannon Flanigan was our technician, and we love him!Update: 1-03-25We continue to use Elite Plumbing and are very satisfied with their excellent work! Shannon is the best, and we really trust him to steer us in the right direction!
Knowledgeable and courteous technician and staff.
Alex was professional and engaging answered all my questions. Great guy. Great company
They come right out and take care of the problem with great customer service.
The technician was on schedule, went straight to work and kept me updated. Upon completion he explained what was done as well as discussed what caused the problem. He took the time to make sure we reduced the issue of needing service again for the same unit. Having taken the time to communicate with us as he did is the reason I call this company for our heating, cooling and plumbing needs.
As usual, Elite responded quickly on Christmas Eve and ordered the necessary part for our heater. Nathan was extremely helpful. We have used Elite for years for both plumbing and HVAC. Highly recommend them.
Great company, Awesome service and technicians, Above Fair+ on their pricing and rates. There when say they will if not earlier, appointment completed and gone before you know it!!!!
Bought a new air conditioner less than a year ago. Furnace stopped working. Technician was there 5 minutes and told me it would cost $250 to do the repair. The igniter on Amazon is $30. Company offered only a 15% discount. $250 for a 20 minute repair and a $30 part. Auto mechanics don't even make this much
From Hero to Zero! Buyer Beware!Updated Review = "Agreed to the upsell when my A/C compressor went out. Purchased a new evaporator coil, condenser coil, and compressor to have matching components and a new warranty. Only needed the compressor.The install was rushed and careless. The plenum box was left hanging with the top separating from the new coil while the air duct seams were left unsealed and pulling from the plenum box. These pieces were intact before the replacement. I was essentially blowing air directly into the attic instead of through the ducts wasting money and losing cold air supply.Trash was left in the attic, and the ceiling hatch moldings were pulled down and sloppily nailed back in place. Overall, an apparent rush job that required a foreman named David to return with a different crew to fix the install.Also, the new compressor is louder than the original one. The new one sounds like metal breaking apart inside the unit when it cycles on and off. Loud enough for David to comment on it and advise me to call them back for a warranty replacement after I replaced the patio cover with a slatted roof to provide better airflow, as he seemed to think this would quiet the compressor down.I replaced the patio cover, emailed, texted, and left voice messages several times since to initiate a warranty claim on the compressor as David advised but was ghosted by Nick, the dispatcher / service manager. The only reply I received was from David, responding to my text, stating he would reach out to Nick to follow up. That resulted in nothing as well. No replies to my voice messages or emails.Bottom line: They will push the upsell and make quality assurance guarantees to close the sale. Workmanship is poor and sloppy. Service after the sale declines and this business will completely ignore customer concerns. I have receipts, emails, text messages, and pictures to support my claims.Previous Review = "Doing business with Elite was great. The service technician, Nathan M., was awesome! Very professional and pleasant to work with. He educated me on my A/C system and informed me on industry standards regarding warranty and maintenance issues. I will use Elite in the future and recommend them to friends and family. Thanks!"